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  • Home >> Android >> Error retrieving information from server [RPC:AEC:0]

    Error retrieving information from server [RPC:AEC:0]


    If you own an android device and have come across the following error while trying to install or update your applications from the Play Store, then the following steps might help you resolve the error.

    I personally encountered this error on my Nexus 7 after updating to the latest version of android Jelly Bean, 4.2.

    Error retrieving information from server

    In this case, the error was for the Gmail app, but you can face it for any type of app from Facebook app to a new game you are trying to download. I tried a lot of ways to resolve this issue right from removing the cache to side loading the apps.

    Fix “Error retrieving information from server [RPC:AEC:0]” Issue

    The easiest way to fix this issue as per the geniuses at xda developers is to remove our google account from the accounts tab in android settings and add it back again. Here is a more detailed explanation of the steps involved.

    Step 1 – Go to Settings.

    Step 2 – Under Accounts, Select Google.

    Step 3 – Tap on your gmail id and from the options select remove account.

    Step 4 – Once your account is removed, Go to settings and under accounts select “Add Account” and add in your Google account again. Once done, you should be able to download updates to your apps and download new apps again.

    We hope this solution helps your problem and do let us know in the comments if you found any other ways to solve this issue.

    This article is written by Case Mate UK. Do feel free to check out Case Mate Samsung Galaxy S3 mini cases to protect your device and give it an attractive look

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